Last updated: 14 October 2026
At EcoRides, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how ECORIDES LIMITED (“EcoRides”, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit our website, make an enquiry or engage with our services. We handle personal information in accordance with the New Zealand Privacy Act 2020.
We may collect personal information when you visit our website, complete a contact or enquiry form, contact us by email or telephone, request information about scooter hire, or engage with us as a customer or prospective customer. This may include your name, email address, telephone number, enquiry details and any other information you provide. We may also collect technical information such as your IP address, browser and device details, pages visited, referral sources and website interactions.
We use personal information to respond to enquiries; provide information about our scooter hire services; communicate with customers and prospective customers; manage business operations; improve our website and customer experience; analyse website traffic and marketing effectiveness; send marketing communications where permitted by law; and meet legal obligations. We use information for the purposes for which it was collected or otherwise as permitted by law.
Our website uses cookies and similar tracking technologies. Google Analytics helps us understand website traffic, visitor interactions, traffic sources, device information and website performance. Meta Pixel helps us measure the effectiveness of Facebook and Instagram advertising, including website interactions and conversions, and may support more relevant advertising. Google and Meta may process information under their own privacy policies. You can manage cookies through your browser settings and, where available, website cookie preferences. You can also adjust advertising preferences in your Google and Meta accounts. Where consent is required for tracking activities, we will obtain it before activating them.
We do not sell your personal information. We may share it where reasonably necessary with website hosting and technology providers; Google and Meta analytics and advertising services; communication and customer management providers; professional advisers and operational service providers; or authorities where required by law. We take reasonable steps to ensure information is handled appropriately.
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification and disclosure. We retain it only for as long as reasonably necessary for the purposes collected or as required by law, and securely delete or anonymise it where appropriate.
Some providers, including Google and Meta, may store or process information outside New Zealand. Where personal information is disclosed overseas, we comply with applicable requirements of the Privacy Act 2020, including appropriate safeguards where required.
We may send information about EcoRides and our services where you have consented or where otherwise permitted by law. You can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Under the Privacy Act 2020, you may request access to personal information we hold about you and ask us to correct inaccurate or incomplete information. Contact us using the details below. We will respond in accordance with New Zealand privacy law.
Our website may link to external websites or services. We are not responsible for their content or privacy practices and encourage you to review their privacy policies.
We may update this Privacy Policy to reflect changes to our website, operations, technology or legal obligations. The latest version will be published on our website.
ECORIDES LIMITED
Email: andy@ecorides.co.nz
Website: https://ecorides.co.nz/
For privacy concerns, access or correction requests, please contact us. You may also contact the Office of the Privacy Commissioner at https://www.privacy.org.nz/.
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Electric moped hire on the Kāpiti Coast. Giving students the freedom to move, and parents their freedom back.
